It turns out SEP installs a default schedule owned by a root user, which a normal user can't see in his/her Symantec Scheduler UI. A solution is as follows:
1. Open a terminal
2. Type sudo symsched -d all
3. Setup a new schedule by using Symantec Scheduler UI or a command like,
symsched LiveUpdate "Update All Daily" 1 1 -daily 13:00 "All Products" -quiet
Reference:
http://www.symantec.com/connect/forums/sep-mac-live-update-bouncing-dock
http://www.symantec.com/business/support/index?page=content&id=TECH134203&locale=en_US
http://www.symantec.com/business/support/index?page=content&id=TECH105502
83 comments:
Sounds promising.
But for those of us who are not computer science majors, how do you "open a terminal"? And is there anything else that needs to be done after typing in the command?
Not working for me. I have admin privileges on my Mac Pro.
sudo symsched -d all does not delete the update tasks associated with my userid; I have to type
symsched -d all
without the sudo, to make them go away.
My machine is set up with multiple accounts (my ordinary account as admin, the corporate IT guys as admin, and a "spare" standard account for troubleshooting) Your Mac may be set up for a single user. Perhaps that accounts for the difference?
Glad to know that I'm not the only one with this problem. I hope this fixes it. Thanks.
Fantastic, this worked perfectly! I'd spent hours searching through the Symantec forums trying to figure out how to turn off the obnoxious frequent Live Update checks, without success. I'm very glad I finally stumbled upon these instructions.
@JeanH: You're doing something different. Any tasks that you schedule yourself (from your own userid) will show up both in the Symantec Scheduler as well as by typing just symsched -l. But the default Live Update frequency settings weren't created using your userid.. they used the root userid. So if you haven't scheduled anything yourself, typing symsched -d all won't clear out anything.
If you're trying to clear out the default Live Update schedule (which incidentally is hourly!), you have to put the sudo in front of it.
Thank you so much for posting this! It is baffling to me why updates would need to be run this frequently. It was making my Mac feel like a PC. :P
Lots of individuals will end up being benefited from a writing. Cheers!
Thanks for this! I've been seeing LiveUpdate pop up what seems like every twenty minutes for the past year I've had my mac. If I knew it could have been fixed with just two lines of code I would have done it a while ago :P. Anyways, it seemed to work for me without the sudo at the beginning of the first command, I'll have to wait and see though, since I scheduled it to run at 1 am.
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